Economy
A standard Saver or Flexi fare with Virgin Australia buys you a seat in the value-for-money Economy section. The most popular choice for short haul domestic and international flights, Virgin Australia's Economy class features luxury leather seats up to 75 centimetres in pitch and 43 centimetres in width.
Complimentary tea, coffee and water is available for all guests and a meal and beverage service is provided to those who purchase a Flexi fare. Complimentary beer and wine are also served after 4pm on flights between Australian mainland capitals, Monday to Friday.
Business Class
Passengers who like extra room to stretch out and the ability to work en route choose to fly Business Class. Business Class passengers have the advantage of priority check-in and access to the Virgin Australia lounge at selected airports.
Onboard, guests receive a complimentary newspaper and premium food and beverage selection from an exclusive menu designed by Australian chef Luke Mangan.
Generously reclined seats between 96.5 and 152.4 centimetres in pitch ensure extra comfort, while flights over three hours come with pillows, blankets and three-course lunch or dinner.
Entertainment Options
In-flight entertainment is available on the majority of Virgin Australia domestic aircrafts, with different options across the various aircraft types and routes:
A330 - Guests travelling on A330 aircrafts are offered seat-back entertainment with movies, TV and audio channels, presented by Virgin Australia's award-winning in-flight entertainment system, Red. For passengers flying between the east and west coast of Australia, Coast to Coast provides hours of enjoyment with six movie channels, nine television channels and music videos.
Boeing 737-800 - Virgin Australia's Boeing 737-800 aircrafts come with either wireless in-flight entertainment (accessible on your personal electronic device) or seat-back screens streaming 24 FOXTEL channels. Guests flying in Premium Economy or Business Class are provided with a Samsung Galaxy Tab free of charge, loaded with music, movies and TV shows, while guests who have purchased a Flexi or Saver fare may rent a Galaxy Tab for $AUD15.00.
Embraer 190 - Guests travelling in Business Class on Embraer 190 are provided with hand-held personal devices loaded with movies, television, music and games, plus a premium headset that is yours to keep and wireless service accessible on your personal devices.
Virgin Australia Baggage Allowance
Carry-On
All guests travelling on Virgin Australia domestic flights are allowed up to 7kg of carry-on baggage, which can either be two pieces (a small bag and/or briefcase) or one small bag plus a suit or garment bag. In addition to this allowance, one of the following personal items may be taken on board: a satchel-style laptop, handbag, overcoat, camera, reading materials, crutches, walking stick or umbrella without metal points.
Always pack your passport, cash, business documents, laptop and medications in your carry-on.
Checked
Guests who have purchased a Flexi or Saver fare are allowed one piece of checked baggage up to 23kg, while those with a Saver Lite fare have the option of purchasing a 23kg baggage allowance when they make their booking or prior to check-in.
Business Class travellers are allowed two pieces of checked baggage weighing up to 32kg and Silver, Gold or Platinum level Velocity members are given additional baggage allowances. It's important to note that extra pieces of luggage or items exceeding weight limits will incur excess baggage fees at the bag drop counter.
Avoid packing anything breakable or valuable in checked baggage as items may get damaged or lost.
Bulky Items
Sports equipment such as bikes, golf clubs, surfboards, skis or snowboards represent one piece of checked baggage, provided they do not exceed the maximum size and weight limits and are in their protective covers. Small musical instruments may be taken as carry-on, but larger instruments (exceeding 85cm x 34cm x 23xm) must be included in checked baggage.
Bicycles must be packed into a special box available from bike stores or at the airport check-in counter.
Infant Baggage
Adults travelling with infants are able to take the following special items as checked baggage free of charge on Virgin Australia domestic flights: pram/stroller, portable cot, car seat and baby capsule. You can also take one car seat or booster seat per child free of charge. Guests may also take one extra carry-on bag with baby items for use during the flight, such as nappies or bottles.
Try to book your travel around baby's sleep hours if possible, for an easier journey for both you and bub.
Restricted or Dangerous Goods
There are certain items you are not permitted to take onboard an aircraft in either checked or carry-on baggage. This includes petrol, some batteries, fireworks, bleaching powders, poisons such as weed killers and fertilizers. If you have an item you think might be classed as a dangerous good, it's important to check with the airline before you fly.
Dangerous goods that are permitted onboard include battery powered mobility devices in checked baggage, electronics with lithium batteries and portable medical electronic devices.
Restrictions apply to dangerous goods permitted in the cabin, such as aerosols, toiletries and alcohol (exemptions apply to medicines and baby products). For more information on baggage restrictions, refer to the Australian Government Liquids, Aerosols and Gel Guide.
If you're concerned about an item, check with Virgin Australia before you leave home so your goods are not confiscated.
Choose from Web, Mobile or Kiosk
When travelling on a Virgin Australia domestic flight, you can check-in one of three ways:
Web Check-in is available from 48 hours up to 40 minutes before your flight departure and allows you to print your ticket at home, avoiding queues at the airport. However, you still need to drop off any checked baggage at the counter in the allocated time frame.
Mobile Check-in is available using Virgin Australia's mobile site on your internet-capable phone and allows you to receive your boarding pass via mobile, email or airport collection. If you select to receive your boarding pass via mobile or email, you can download the boarding pass onto your device (including tablet computers) and scan it at the gate.
Kiosk Check-in at the airport is easier than ever and is available from two hours up to 30 minute prior to departure. Simply find the Virgin Australia self-serve kiosks near the bag drop counter, enter your details and your boarding pass will print automatically.
Domestic Check-in Guide
at home
Getting there
Be at the airport
60 minutes
prior to scheduled departure time
At the airport
The Virgin Australia Lounge
An oasis of calm amid the hubbub of the airport, the Virgin Australia Lounge is the perfect place to relax, chat or get some work done before you take to the skies. With gourmet buffets, barista coffee, premium beer and wines and a vast selection of news and entertainment offerings, the Virgin Australia lounge brings style and sophistication back to flying.
Virgin Australia's lounges are open seven days a week and are currently located in Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth, Mackay, Cairns and the Gold Coast.
Entry to the Virgin Australia Lounge
Casual entry
Non-members and Velocity Red and Silver level members can purchase single entry to the Virgin Lounge for a nominated price. Non-members may only use the lounge up to two hours before departure time and children under 18 are welcome if accompanied by an adult.
Gold and Platinum Velocity members
Velocity Gold and Platinum members can access the Virgin Australia Lounge along with one guest (guests do not need to be travelling with you to join you in the lounge) as part of their status. Free entry to the Lounge is available regardless of the fare type being travelled on.
Business Class passengers
All passengers travelling on Business Class fares automatically receive access to the Virgin Australia Lounge, as well as benefitting from priority security screening and valet services at selected airports.
Annual and Lifetime memberships
An annual or Lifetime membership may be purchased at any time. There is a first time joining fee for new members, plus the annual membership fee.
Partner airline loyalty programs
Guests travelling with Virgin Australia may also receive entry to the Lounge if they are a member of a similar loyalty program with a partner airline. Similarly, travellers may also have access to partner airline lounges if they have Virgin Australia Lounge membership, or are flying in a higher cabin class.
Velocity Frequent Flyer Program
Virgin Australia's Velocity frequent flyer program rewards your continued travel with a range of immediate and long-term benefits. Redeem your Velocity points on flight upgrades, car hire, hotel deals, travel extras or at selected online stores.
There are plenty of ways to earn bonus points too - you can even gain points if your pets fly domestically thanks to the Australia's first Pet Frequent Flyer program!
Being a Velocity member also means you will be privy to the latest specials and hot travel deals from Virgin Australia, delivered right to your inbox so you'll always earn sky-high rewards even when you're on the ground.
Velocity status levels
Red
For every one-way flight on Virgin Australia or selected partner airlines, you will accrue "status credits" if you use your Velocity membership number (calculated by mileage). Even at this entry level, you can earn and redeem Velocity points, get advanced seat selection and be notified about special promotions.
Silver
To be upgraded from Red to Silver level with Velocity, you must earn 200 status credits and fly two eligible sectors within a 12 month period. Silver level membership entitles you to advanced seat selection, complimentary baggage allowance, priority check-in and personalised luggage tags.
Gold
500 status credits must be accrued and four eligible sectors need to be flown within 12 months to jump from Silver to Gold level with Velocity. In addition to Silver benefits, Gold members gain entry to the Virgin Australia Lounge and over 150 lounges globally, receive priority screening at major domestic airports and priority baggage checking.
Platinum
The highest level of the Velocity program comes with all the benefits you could ask for. Valet services at certain airports, UpgradeMe points for selected flights, priority boarding and so much more. To be upgraded from Gold to Platinum, you need to accrue 1,000 status credits and fly eight eligible sectors in a 12 month period.
Virgin Australia's Domestic Aircraft
Airbus A330-200
ATR 72
Boeing 737-800 with Business
Embraer 190
